Paul C. Buff & Cyber Sync Triggers
I just thought I would toss up a note regarding Paul C. Buff. I know several people have mentioned getting these trigger systems, so I thought I would add a little story.
I had purchased three for myself, and two for John. They worked awesome, but I had a small issue where the pc hotshoe cable broke within the first few days. I put it back together and it was fine....for a few weeks. When I went to do use them the other night it decided to quit working completely, plus a second one acted up. Soooo...I called the company the next day.
Upon talking to customer service/tech support, they quickly told me they would send me out new cables. (Of course I expected that). That was yesterday morning that I spoke to them...I received my new cables around noon via UPS....and I was sent a box of cables...not three, not five...but eight.
I thought this was worth noting...the product is great for off camera lighting situations, very affordable, and to top that off, the customer service is above and beyond in my book.
I had purchased three for myself, and two for John. They worked awesome, but I had a small issue where the pc hotshoe cable broke within the first few days. I put it back together and it was fine....for a few weeks. When I went to do use them the other night it decided to quit working completely, plus a second one acted up. Soooo...I called the company the next day.
Upon talking to customer service/tech support, they quickly told me they would send me out new cables. (Of course I expected that). That was yesterday morning that I spoke to them...I received my new cables around noon via UPS....and I was sent a box of cables...not three, not five...but eight.
I thought this was worth noting...the product is great for off camera lighting situations, very affordable, and to top that off, the customer service is above and beyond in my book.
Tags: CyberSyncs, Paul C. Buff, Triggers, customer service
Replies to This Discussion
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Permalink Reply by Ryan Armbrust on -
All my lighting equipment came from those guys.
GREAT service. Everything is shipped out of Nashville, so everything gets here in a few days. If there is a problem, they always overnight.
I needed a replacement bulb, they overnighted it to me.
Keep in mind, this is just a backup bulb to keep in my studio if one goes down. They still overnighted it to me!
Love me some Paul Buff!
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Permalink Reply by Shane E. on -
That is cool.
However, I get all of my stuff off eBay and once I bought a strobe and it came with a Ukrainian hooker in the box. She didn't really survive the trip and really added to the shipping costs, but no one has EVER sent me a hooker via Fed Ex before. I would definitely buy from seller satan6664u again! Recommended!
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